Bus Captain（Full-time / Half-time）（Code：LW-BC ）

• Possession of valid Hong Kong driving licence (code 1) for at least three year; or
• Possession of valid Hong Kong driving licence (code 10 or 17)
• Satisfactory driving record

Full time

• Around 5:00 am – 3:00pm or 3:00 pm – 1:00 am, depending on duty schedule
• About 10 working hours per day (including meal hour), on shift and roster duties

Half time

6-day work week, 4 hours per day, typical hours:

• Around 6:00 am – 10:00 am, or
• Around 6:30 am – 10:30 am, or
• Around 4:00 pm – 8:00 pm

• Tuen Mun, Yuen Long Tin Shui Wai, Sheung Shui, Tai Po, Shatin, Tsing Yi or Siu Ho Wan
• We provide shuttle bus service for sign-on and sign-off

• We offer employment to the successful candidate upon commencement of training
• Candidates will be assigned to one of the depots after completion of training

Inspector（Code：LW-III）

• Form 7 or above or equivalent, candidates without the required academic qualifications but with substantial experience in service industry will also be considered
• At least 2 years’ working experience in supervisory level
• Good command of Cantonese and English, Putonghua an advantage
• Good leadership, supervision and decision-making skills
• Good communication and inter-personal skills
• Strong customer service sense
• Good computer knowledge including Microsoft Word and Excel
• Possession of valid Hong Kong driving licence (code 1 & 2) for at least one year is a must

• Oversee the operation of bus services in respective zones
• Manage the performance of frontline operations staff
• Attend to operational contingency issues
• Undertake customer service related duties
• Handle duty dispatch of bus and crew in various depots
• Responsible for terminus management and maintain bus stop facilities

• 9 working hours per day and 6 working days per week, on shift (including overnight duties) and on roster

• Outdoor work, mainly New Territories and North Lantau

Customer Service Representative II（Code：LW-CSR2）

• Completion of secondary education or equivalent
• Working experience in customer service field is preferred
• Fluent in Cantonese and English, knowledge of Putonghua would be an advantage
• Good communication and interpersonal skills
• Good computer knowledge

• Perform shift duties at Ground Transportation Centre of Hong Kong International Airport
• Answer enquiries and handle opinions on bus service from customers
• Provide customers with information on airport bus services
• Handle lost and found properties
• Sell Airbus tickets
• Conduct surveys with customers

• About 9 working hours per day, on shift and roster duties

Customer Service Assistant（Code：LW-CSA）

• Form 5 graduate or above
• At least 2 years’ working experience
• Strong sense of responsibility and good communication skills
• Good command of Chinese, knowledge of English and Putonghua
• Basic knowledge and skills in computer operation

• Responsible for daily operation of the bus terminus, monitor and regulate bus departures, maintain queuing order
• Assist customers in handling luggage
• Handle customers’ enquiries
• Manage Bus Captains

• About 10 working hours per day, on shift and roster duties

Part-time Customer Service Representative （Code：LW-PTCSR）

• Form 5 or above or equivalent
• Fluent in Cantonese, Putonghua and English
• Good communication and interpersonal skills
• Proficiency in MS Office application and Chinese Word Processing
• Working experience in customer service field is preferred

• Sell Airbus tickets
• Provide customers with information on airport bus services
• Handle lost and found properties
• Carry out promotion activities of bus service
• Conduct customer surveys
• Undertake duties assigned by superior
• Outdoor duties required

• 1-2 working days per week and 9 working hours per day or
• 3-4 working days per week and 4 working hours per day

• Ground Transportation Centre of Hong Kong International Airport and other designated locations including bus termini and bus stops

Bus Stop Assistant (Part Time)（Code：LW-BSA）

• Completed junior secondary level or equivalent

• Maintain queuing order and handle customer enquires

• 5 days per week (except Public Holiday)
• 5:00 p.m. to 8:30 p.m. (3.5 working hours per day)

• Tsing Yi / Tung Chung

Skilled (Mechanic/Electric/Body)（Code：LW-S02）

• Completed Form 3 or above
• Possession of Apprentice Certificate in relevant trade or equivalent
• At least 5 years’ working experience in heavy vehicle maintenance
• Holder of driving licence (Code: 9,10 or 18) is preferable
• Candidate with less experience will be considered as Semi-skilled

• Responsible for repair and maintenance work of buses
• Perform any other duties as assigned by supervisors
• Outdoor work is required

• On shift and roster duties

• Siu Ho Wan (Lantau Island)

Skilled Assistant （Code：LW-SA）

• Completed Form 3 or above or equivalent
• Possess a valid HK driving license (code: 1,2) is preferred

• Assist to exchange and repair tyres at bus depot or termini
• Perform any other duties as assigned by supervisors

• 8:00 am – 5:00 pm or 8:00pm – 5:30 am
• On shift and roster duties