Redemption Locations

Redemption Time

Kowloon

(New)

Kwun Tong Yun Man Square Shop No.P2, 1/F (next to new Yue Man Square Bus Terminus)
KMB Customer Service Centre

11 a.m. to 2 p.m.
3 p.m. to 8 p.m. 

Tsim Sha Tsui Star Ferry Bus Terminus
Customer Service Centre ​​

11 a.m. to 2 p.m.
3 p.m. to 8 p.m. 

9 Po Lun Street, Mei Foo

3 p.m. to 9 p.m.

KMB Kowloon Bay Depot

1 p.m. to 5 p.m.
(Monday-Friday, except Public Holidays)

New Territories

Sha Tin Central Bus Terminus
Customer Service Centre

11 a.m. to 2 p.m.
3 p.m. to 8 p.m. 

Tuen Mun Central Bus Terminus
Customer Service Centre

11 a.m. to 2 p.m.
3 p.m. to 8 p.m. 

Tuen Mun Road Bus Interchange
Customer Service Centre (Tuen Mun-Bound)

11 a.m. to 2 p.m.
3 p.m. to 8 p.m. 

Tuen Mun Road Bus Interchange
Customer Service Centre (Kowloon-Bound)

7 a.m. to 11 a.m.
12 n.n. to 4 p.m.

Yuen Long (West) Bus Terminus

3 p.m. to 9 p.m.

Sheung Shui Bus Terminus

3 p.m. to 9 p.m.

Tai Po Central Bus Terminus

3 p.m. to 9 p.m.

Lantau Island

Airport (Ground Transportation Centre) Bus Terminus

3 p.m. to 9 p.m.