Notes to Passengers

With reference to Public Bus Services Regulations (Cap. 230A), Smoking (Public Health) Ordinance (Cap. 371) and Coinage Ordinance (Cap. 454), and for your own comfort and safety and that of other passengers, you should note and observe the following rules:

1. Queue up for and board the bus as directed; give passengers in wheelchairs priority in boarding the bus. Board and alight by means of specified doors.

2. Tender the exact fare or pay by Octopus Cards or designated electronic payment methods. No change will be provided. Do not collect bus fares from other passengers inside the bus.

3. Senior citizens aged 65 and over and children under the age of 12 are charged one-half of the adult single fare rounded up to the nearest ten cents.

4. Children under the age of 4, if accompanied by an adult passenger and not occupying a seat on the bus, will be carried free of charge. Not more than two children will be carried free of charge per adult passenger.

5. The bus captain has the right to refuse further boarding when the bus has reached the authorised carrying capacity.

6. The bus captain may refuse to permit any person who is believed to be intoxicated, in a dirty condition or indecently dressed to enter or travel on the bus to avoid causing disturbance or danger to other passengers.

7. Do not bring live poultry, birds, pets or any other animals onto the bus (except qualified guide dogs accompanying a blind person).

8. Do not carry parcel(s) of a total volume exceeding 0.1m3, or of a total weight exceeding 5 kg or containing goods of a dangerous or offensive nature. The parcel(s) shall not occupy any seat and shall not be placed in the gangway or stairway of the bus. Passengers taking "A" route or "NA" route may carry on board one piece of luggage of maximum size of 71x56x26cm (28x22x10 inch) and one piece of hand luggage of maximum size of 56x36x23cm (22x14x9 inch). “E” route, “N” route, “R” route, “S” route and “X” route passengers may carry on board one piece of luggage of maximum size of 71x56x26cm (28x22x10 inch).

9. The bus captain may give directions in the interests of public safety to any passenger, including but not limited to requesting:

      I. passengers travelling with a baby stroller to fold and place the stroller properly at a suitable place in the bus (except for pediatric wheelchairs);

      II. passengers carrying a bicycle to fold and pack the bicycle properly before boarding the bus and place the bicycle at a suitable place after boarding.

10. To carry compressed oxygen cylinder(s) for self-medical use ('oxygen cylinder(s)') onto a bus:

      I. show to the bus captain that the cylinder(s) is/are for self-medical use by inhaling the oxygen through a nasal cannula or oxygen mask connecting to the oxygen cylinder(s);

      II. declare to the bus captain the number of oxygen cylinders brought before boarding and obtain the bus captain's consent before paying the fare; and

      III. inform the bus captain before alighting.

11. The bus captain may refuse the boarding of the passenger with oxygen cylinder(s) if he / she refuses to comply with the relevant requirements or if the boarding of the passenger will lead to the total number of oxygen cylinders on board exceeds two.

12. When wishing to alight, press the stop bell in advance to allow sufficient time for the bus captain to stop the bus.

13. Move into the rear part of the bus compartment after boarding. Do not obstruct the staircase or doorways.

14. Do not stand beyond the yellow line marked inside the bus compartment when the bus is in motion to keep the bus captain's sightline clear.

15. Do not stand on the upper deck or staircase of a double-deck bus when the bus is in motion.

16. Hold the handrails tightly when standing or moving about inside the bus compartment and on the staircase. Sit down when seats are available and fasten the seat belt if one is installed.

17. Take care of accompanying children and elderly passengers. Offer your seat to those in need, such as the elderly, the disabled, pregnant women or those travelling with young children.

18. Do not speak to the bus captain when the bus is in motion unless it is necessary to do so on the grounds of safety.

19. Be considerate to fellow passengers, and refrain from causing a nuisance to others by talking too loudly, playing mobile devices loudly, clipping nails, pushing against the seat in front with your knees, putting your feet on the seats, etc.

20. Do not use any intimidating, insulting, abusive or obscene language or gesture or act in a manner likely to disturb the bus captain or other passengers on board.

21. Do not smoke on the bus.

22. Do not eat, drink, spit or litter on board in order to keep the bus compartment clean.

23. Wear a face mask if you are with a temperature or suffer from respiratory infections.

24. Do not write graffiti on or vandalise any part of the bus.

25. If any property that has been left on the bus is found, immediately hand it in the state in which it was found to the bus captain or the terminus supervisor.

26. Bus compartment and the periphery of the bus body are under CCTV surveillance and audio data may be recorded by the CCTV cameras. Installation of the CCTV is for the purposes of security and incident investigation purposes.

27. Do not use coins of denominations of less than $1 for payment of an amount exceeding $2.

28. The scheduled bus frequency may be adjusted subject to traffic conditions without prior notice to passengers.

March 2023